There are times when we fail to call forward the office number to our home phone number. As our home is far from the office I always attempt to call forward by way of managing the call forwarding through AT&T's web site. However, the feature always return an error! I attempted numerous times but unsuccessful. I tried calling tech support but the other end of the line is an automated voice recognition. I requested for a live person but to no avail. The automated responder always hang-up on me.
This kind of service by AT&T really is a turn off. I do not see any advantage using their services. I have 5 wireless phones, 3 landlines on my business. I am seriously considering canceling their services.
