Thursday, May 21, 2015

Installing a device in Windows 8.1

Recently I had to transition from an old Windows XP work station to the latest Windows 8.1 system. The problem is one of the printers does not have any driver available on the manufacturers web site. The printer is an Epson LQ 590. This impact printer is not cheap and still in very good condition. I scoured the internet for a driver but it is nowhere to be found. I went ahead made the move to Win8.1, changed the parallel cable of the LQ590 to a USB and to my surprise Win8.1 supplied the driver! I tested the printer and everything worked perfectly. The next printer that needed installed is the Laserjet P2015d. I installed the win8.1 driver (supplied by HP), the printer printed but there was a problem. I get the message "Unable to communicate with the printer", and the printer is not rendering the designed forms properly. Again I scoured the internet for a solution and found none except an unanswered advise from a forum user which is to remove the printer and the installed driver, restart the system then plug in the printer.  This did not work either. I guess I have to live with the message every time I print. My next project is to disable that message.